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Shipping Information

Q: What are the types of delivery services that you provide?
We are using Poslaju as our primary delivery service.

 

Q : How Many Days For An Item To Reach Me?
Normally takes  7 - 14 days for delivery.

 

Q : Can I Check My Shipment After My Order?
Yes, after we ship out your order,you will Receive a Notification on E-mail you can track your shipment with a tracking number and a tracking website from our shipping company.

 
Q: Can my parcel be delivered to an office address?
Yes, your parcel can be delivered to an office address. Please enter the address along with your full name upon checkout.

 

Q : Is Shipping Within Malaysia, Including Sabah And Sarawak?
Yes.

 

Q : What About Other Countries Outside Of Malaysia?
Yes, we currently provide shipping worldwide. For the delivery fees, kindly contact our Customer Service.

 

Q : How Will You Notify Me If There Is A Problem With My Order?
All order communication is done via email, so it’s important that your email address is accurate and current.

 

Q : How About If Your Delivery Man Deliver On The Time When Are Out?
Our delivery man will put a Tag on your Gate, when you come back you can call to our delivery man, they will come again on your time.

 

Q : I haven’t received my item. Who should I contact?

All orders are processed Monday through Friday but are not processed or shipped on weekends or holidays. Don’t forget to allow 1-2 business days for order processing, too! If you still think your order is missing in action, send us an email or contact us with our Enquiry Form

 

Q : What I Should Do If I Receive My Item On Broken or Incorrect?
Please check when you receive the item, if found that is broken or incorrect, Please take a photo E-mail to : [email protected], We will guide you.